Earlier this week, People 2.0 posted an inspiring argument for the importance of the back office:
Many staffing companies—including some sizable, well regarded firms—still operate with fragmented systems and labor intensive processes in the back office, while robust, state-of-the-art tools support front office operations. Some even think it’s perfectly fine to use three or more disconnected systems and processors in the back office. “Nobody ever made money in the back office,” they say. But a whole lot of money can be lost there. Every week.
We absolutely agree with the importance of the back office; it’s where the rubber meets the road in the “business” part of the phrase “staffing business.” But we have to disagree with this part:
Unfortunately, there is no true enterprise solution affordable to the typical staffing company—no one out-of-the-box application to manage everything from job posting and applicant tracking to order management, payroll processing, billing and general ledger. Even a basic software “platform” system for staffing business management will consist of at least two different applications.
This was met with a resounding “What?!” in our offices, because COATS Staffing Software is that very solution!
- Job posting? Check
- Applicant tracking? Check
- Order management? Yes
- Payroll processing? Yup
- Billing? Uh huh
- General ledger? Ja wohl!
All in one application, all right out of the box. And all affordable for just about any staffing company.
So if you find yourself nodding with People 2.0’s take on the importance of the back office and longing for the same kind of efficiencies in the back office that you enjoy in the front office, all in the same interface, using the same data… give us a call.