Today’s post is by Lisa Gordon, our Senior Technical Support Manager.
There have been questions pertaining to editing of Custom Skill Screens within COATS. Custom Skill screens are designed to create skills that are not encompassed within the default Clerical and Industrial screens. When clients create a Custom Skill screen, they should look at this screen as though they will not be editing this screen. One should brainstorm thoroughly when designing this screen and prior to using it in the employee master records. Consider the screen as permanent.
However, if a client must edit their custom skill screen that they have been using within COATS, this directly affects all prior employees with the original Custom Skill Screen attached. These employees will NOT come forward to any job searches as COATS ‘remembers’ what the Custom Skill Screen was at the time it was added to the employee. To correct the employees, the client must update each employee master record individually:
- Print each employee’s custom skill screen from their master record
- Delete the Custom Skill Screen
- Add the newly updated Custom Skill Screen
- Reselect the appropriate skills based on the original Custom Skill Screen printout
So, before making any modifications to your Custom Skill Screens, you may want to consider the above steps you will manually have to perform to update your Custom Skill Screen information thoroughly throughout the COATS system. If you have been having problems with job searches on Custom Skill Screens and know that you have modified your Custom Skill Screens, these steps will assist you in fixing your system.
For our clients with Online Web Applications, this would require COATS to create a NEW Custom Skill Screen application to reflect the updated skills. The original Custom Skill Screen Application will be permanently removed. A NEW web link will be provided for the new application to be implemented on your website.
As always, if you have any questions, our technical support staff is here to help you. You can reach us at 757-499-7652 Monday thru Friday from 8:00 a.m. to 6:00 p.m. EST.