Marketing: Direct Marketing to Clients

Marketing: Direct Marketing to Clients

It's Marketing Month on the COATS blog! This month, we're looking at the many ways you can grow your business by growing...

Marketing: The Basics

Marketing: The Basics

It's Marketing Month on the COATS blog! This month, we're looking at the many ways you can grow your business by growing...

The Client Experience: Go Beyond the Job

The Client Experience: Go Beyond the Job

Earlier this week, we talked about solving customers' problems as a great way to add value to your customer service. Today,...

The Client Experience: Adding Value

The Client Experience: Adding Value

Believe it or not, there is such a thing as karma in business. If you neglect or abuse a business relationship, you can...

The Client Experience: Relationships and Communication

The Client Experience: Relationships and Communication

Now that you've gotten your client information system together, you might realize that there are significant gaps in how...

The Client Experience: Information Systems

The Client Experience: Information Systems

One of the secrets to good client service is knowing your clients and their needs. After all, you don't want to send a...

The Client Experience: Processes and Procedures

The Client Experience: Processes and Procedures

Last month, we focused on your candidates; this time, we're looking at your clients and how your company and your employees...

The Client Experience Vs. the Candidate Experience

The Client Experience Vs. the Candidate Experience

Last month, we focused on your candidates; this time, we're looking at your clients and how your company and your employees...

Help Your Clients Find the Qualified Workers They’re Missing

Help Your Clients Find the Qualified Workers They’re Missing

This past fall, Wharton School management professor and HR expert Peter Capelli created some waves when he claimed in a...

Feature Focus: Client Falloff Report

Feature Focus: Client Falloff Report

Doesn't it seem like forever since you heard from that particular client? Say, just how long ago was it? If you've got...

4 Steps to Make Networking Work

4 Steps to Make Networking Work

It's one of the truisms of business that we all need to network, regardless of whether or not we're looking for clients....

COATS Cases: Intelligent Employment Solutions

COATS Cases: Intelligent Employment Solutions

One of the greatest joys of working in staffing is discovering the abilities and talents of our candidates. Learning that a...

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