The Candidate Experience: Your Reception Area

Improve your candidate experience starting with the reception area

We’re covering the candidate experience this month on the COATS blog, starting at the same place many of your candidates start (and some of them stop): your reception area and the people in it.

Legal Issues: No Room for Error on I-9s

The I-9 is a pain to fill out, especially for as many employees as staffing firms have, but the fines that can come from incorrect I-9 processes are a lot more painful.

Using Social Media to Follow Up with Candidates

Social media is a powerful way to interact with large audiences like potential candidates or client prospects. But it can also be a great way to communicate directly with individuals, and that can help you follow up with highly desirable job candidates. Once you’ve received a completed application and a resume from a candidate, it’s […]

Social Media: Why It Matters for Staffing Firms


While some publications have published articles pondering whether social media is a threat to the staffing industry, a better way to look at it would be to view social media as the powerful tool it is and understand how it can strengthen your recruiting and sourcing efforts. Social media is, of course, a means of […]

Social Media for Staffing Companies: Avoid the Mullet

Social media is not a fad or something used only by kids and people who want the world to know about their lunch; it’s a proven platform for marketing. But while most companies have one audience for their marketing, staffing companies have two: candidates and clients. Trying to speak to both audiences at once using […]