About Us

About Me: Served the staffing industry since 1990 and started in sales. B.S. Computer Science, ODU. Love water sports, winter sports and flying.

My Job with COATS: I innovate and help shape the future of COATS working with our existing clients and their feedback. I help keep the system compliant and the technology relevant in all areas practical to the industry.

My Advice to Users: Train your team in best practices and never stop learning. Technology is great but remember we are in the people business.

Why should people use COATS? COATS is core to how a staffing company operates on a daily basis, it won’t let you down.

About Me: I’m a lifer at COATS. I earned my Masters of Education from ODU, taught two years, came to COATS and never looked back. I have a wonderful husband and two terrific daughters who keep me quite busy. I enjoy spending time with family and friends; it’s all about the balance.

My Job at COATS: I enjoy many opportunities at COATS from developing new clients to maintaining and building client relationships. Our development team works hard to bring every day needs to the forefront of our software. I help our teams develop, train, and service our clients to what I consider a gold standard.

My Advice to Users: Practice, learn and grow. You can’t break the software. Use it. Play around with new features. Never stop learning and never stop asking questions.

Why should people use COATS? COATS is a family company that treats every client like their only client. We ensure our software is user-friendly, complete, and compliant.

About Me: I am a retired Military Musician whose true passion is computers.

My Job with COATS: I am the Engineer of the COATS software. I write most of the software with a lot of help from the Subject Matter Experts (SME) from Reliance and all the Staff of COATS itself.

My Advice to Users: The only bad question is the one never asked.

Why should people use COATS? So you have more time to do other things.

About Me: I joined COATS Staffing Software in 2012. I am responsible for Sales Management and training. I am very energetic and I enjoy bringing fun ways to learn COATS system.

My Job with COATS: Sales Management and Training.

My Advice to Users:
Training is #1; to understand the System; even if you have been in the staffing business for years.
Set Up is #2; you must take the time to set up the company tree and company defaults for a fully functioning system.

Why should people use COATS? One Stop Shop; front office information feeds into back office; making payroll and all accounting aspects a lot easier to process.

About Me: Has an associate’s degree and is self-taught in computer knowledge including but not limited to: conversions, running queries, and creating programs/reports. Enjoys studying and learning new skills, weekends with the family, and looks forward to one day conquering the world.

My Job with COATS: Joined the COATS Technical Support team in November 2005 and is responsible for the White Paper Documentation, Manual Creations and Custom Reports/Programming. Offers experience in Payroll, AP, AR, and GL.

My Advice to Users: Know your data – computers are only the tool.

Why should people use COATS? COATS is like working on a spider web being one entry has multiple functions.

About Me: Started with COATS sister company, Reliance Staffing, as the Administrative Assistant/Bookkeeper in 1992. Assisted in the development of COATS software in 1995. Promoted to COATS Technical Support in 1999 for my knowledge within the staffing industry and bookkeeping skills. Outside of COATS, photography is one of my passions. I like to relax by spending time with my family and enjoy time in my hummingbird and butterfly garden in the spring and summer.

My Job with COATS: System Support & Development Manager with expertise in AR, AP, Payroll, Withholdings, Quarterly/Yearend Taxes and Garnishment/Levies/Liens.

My Advice to Users: Jump in, learn, and practice. Heck, even try to ‘break’ it! If you succeed, we are only a phone call away.

Why should people use COATS? COATS was programmed and designed by people from the Staffing Industry. We understand because we have been there. What more could you ask for?

About Me: I have been with COATS Staffing Software since 2003. My top three traits include: Accounting background with the ability to help all users understand on their level, unending task of becoming a master organizer, and attempting to manage a family.

My Job with COATS: Systems Support & Development Specialist

My Advice to Users: Setup is key.

Why should people use COATS? Efficiency and effectiveness. Manage your people and manage your business.

About Me: I am new to COATS in 2018 joining the Tech Support team, and bringing with me 20+ years of experience in payroll. I am a transplanted New Yorker (read: Yankees fan) and have 4 wonderful children, 2 sweet rescue pups, and 2 kittens.
My Advice to Users: Explore the program and learn to discover all of the many features
Why should people use COATS? COATS was developed FOR the staffing industry BY the staffing industry so it is intuitive, robust, and has comprehensive features where front-office and back-office interact seamlessly and efficiently.

About Me: US Army Veteran. I earned my Bachelor’s in Accounting from Strayer University. Married to a Navy Veteran and we have two amazing kids, who keep us busy. I enjoy spending time with family and friends and then scrapbooking our memories.

My Job with COATS: I’m the first person you meet when you visit the office or the person who answered the phone when you first called. Duties include fielding telephone calls, receiving and directing visitors, filing, processing payments and sending invoices to our clients.

My Advice to Users: Take time to look at the program and explore all of the features the software has to offer to make running your business easier.

Why should people use COATS? COATS is user-friendly. We have training available for anyone who may need it. If at any time you need assistance with the program give us a call, we have an amazing Tech Support team who are available to assist you.

About Me: Taj McNamara is originally from Colorado. She teaches women-focused motorcycle safety courses and is a classically trained chef. Her twenty years of experience in marketing, graphic design, photography, video and media production supports our outreach to develop a broad range of client diversity.

My Job with COATS: Taj handles our communications on all channels. She actively promotes COATS services and updates to our software, often creating original graphics and regularly serving as the first point of contact for media relations and inquiries.

She serves as the primary point of contact for correspondence through the website, drafts and sends official
company email notices, and compiles our monthly email and newsletter updates. Taj conducts media and community relations and routinely attends B2B expos and job fairs as a company representative.

My Advice to Users: Don’t be afraid to ask for more information, training, or to see how we can help you.
COATS Staffing Software has a broad range of capabilities that may help streamline your processes and improve your bottom line.

Why should people use COATS? Our reviews and customer satisfaction speak volumes of how we have helped businesses and administrators in their tasks and workflow.
Employee management can be an efficient and productive process with the assistance and support provided by COATS Software.